@import "https://cdn.jsdelivr.net/gh/spoqa/spoqa-han-sans@latest/css/SpoqaHanSansNeo.css";@import "https://cdn.jsdelivr.net/gh/orioncactus/pretendard@v1.3.9/dist/web/variable/pretendardvariable.min.css";:root{--g0:#fff;--g50:#fbfcfe;--g100:#f7f8fb;--g150:#edeff5;--g200:#e3e6eb;--g250:#bcbfca;--g300:#9d9fa1;--g400:#8e9098;--g450:#797b7d;--g500:#5d6069;--g600:#424246;--g700:#37373d;--g800:#4d4e58;--g900:#1a1a1a;--sb100:#f5f8ff;--sb150:#ebf2fe;--sb200:#d9e6fc;--sb250:#bcd5ff;--sb300:#92b6fe;--sb500:#3176fd;--sb550:#1462fc;--sb600:#0156fc;--p200:#e1d7f8;--p600:#915fff;--vt550:#7c3aed;--r50:#db1f2e;--r100:#e24c58;--r200:#f1a5ab;--r300:#f9f2f2;--gr50:#2ea350;--gr100:#56cb77;--gr150:#c1e7cc;--gr200:#e6faeb;--y50:#d99b2f;--y100:#e1af59;--y200:#f0d7ac;--y300:#f9f0e0;--o600:#b65e12;--dim-contents:#000000b8;--dim-layer:#0000004d;--sp-0:0px;--sp-25:2px;--sp-50:4px;--sp-75:6px;--sp-100:8px;--sp-125:10px;--sp-150:12px;--sp-200:16px;--sp-250:20px;--sp-300:24px;--sp-350:28px;--sp-400:32px;--sp-500:40px;--sp-600:48px;--sp-700:56px;--sp-750:60px;--sp-800:64px;--sp-900:72px;--sp-1000:80px;--corner-0:0px;--corner-25:2px;--corner-50:4px;--corner-75:6px;--corner-100:8px;--corner-125:10px;--corner-150:12px;--corner-200:16px;--corner-250:20px;--corner-300:24px;--corner-400:32px;--corner-500:40px;--corner-800:64px;--corner-circle:9999px;--shadow-lg:0 4px 48px #0000000a;--shadow-xl:0 4px 16px #0000001f;--shadow-sm:0 1px 4px #0000000f;--shadow-border:inset 0 -1px 0 0 #efefef;--color-background:var(--g0);--color-background-soft:var(--g50);--color-background-mute:var(--g100);--color-border:var(--g200);--color-border-light:#efefef;--color-text:var(--g900);--color-text-secondary:var(--g450);--color-text-muted:var(--g300);--color-heading:var(--g900);--color-primary:var(--sb550);--color-primary-light:var(--sb150);--color-primary-hover:var(--sb500);--color-success:var(--gr100);--color-success-light:var(--gr200);--color-danger:var(--r100);--color-danger-light:var(--r300);--color-warning:var(--y100);--color-warning-light:var(--y300);--sidebar-width:240px;--header-height:56px}*,:before,:after{box-sizing:border-box;margin:0;font-weight:400}body{min-height:100vh;color:var(--color-text);background:var(--color-background-soft);text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;font-family:Spoqa Han Sans Neo,Pretendard Variable,-apple-system,BlinkMacSystemFont,system-ui,sans-serif;font-size:14px;line-height:1.5}#app{min-height:100vh;display:flex}.sidebar{width:var(--sidebar-width);background:var(--g0);border-right:1px solid var(--color-border);z-index:100;flex-direction:column;height:100vh;display:flex;position:fixed;top:0;left:0}.sidebar-logo{align-items:center;gap:var(--sp-100);padding:var(--sp-250) var(--sp-300);border-bottom:1px solid var(--color-border-light);color:var(--g900);letter-spacing:-.24px;font-size:16px;font-weight:700;display:flex}.sidebar-logo img{width:28px;height:28px}.sidebar-nav{padding:var(--sp-150) var(--sp-150);gap:var(--sp-50);flex-direction:column;flex:1;display:flex}.sidebar-nav a{align-items:center;gap:var(--sp-150);padding:var(--sp-125) var(--sp-200);border-radius:var(--corner-100);color:var(--g450);font-size:14px;font-weight:500;line-height:1.2;text-decoration:none;transition:all .15s;display:flex}.sidebar-nav a:hover{background:var(--g100);color:var(--g700)}.sidebar-nav a.router-link-exact-active{background:var(--color-primary-light);color:var(--color-primary);font-weight:700}.sidebar-nav .nav-icon{flex-shrink:0;width:20px;height:20px}.sidebar-section-label{padding:var(--sp-200) var(--sp-200) var(--sp-75);color:var(--g300);text-transform:uppercase;letter-spacing:.5px;font-size:11px;font-weight:700}.main-content{margin-left:var(--sidebar-width);flex-direction:column;flex:1;min-height:100vh;display:flex}.main-header{height:var(--header-height);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border-bottom:1px solid var(--color-border-light);padding:0 var(--sp-400);z-index:50;background:#fbfcfed9;justify-content:space-between;align-items:center;display:flex;position:sticky;top:0}.main-header h1{color:var(--g900);letter-spacing:-.27px;font-size:18px;font-weight:700}.page-content{padding:var(--sp-400);flex:1}.card{background:var(--g0);border-radius:var(--corner-300);box-shadow:var(--shadow-lg);border:1px solid var(--color-border-light)}.card-header{padding:var(--sp-250) var(--sp-300);border-bottom:1px solid var(--color-border-light);color:var(--g900);letter-spacing:-.24px;font-size:16px;font-weight:700}.card-body{padding:var(--sp-300)}.badge{padding:var(--sp-50) var(--sp-100);border-radius:var(--corner-circle);align-items:center;font-size:12px;font-weight:600;line-height:1;display:inline-flex}.badge-primary{background:var(--color-primary-light);color:var(--color-primary)}.badge-success{background:var(--color-success-light);color:var(--gr50)}.badge-danger{background:var(--color-danger-light);color:var(--r50)}.badge-warning{background:var(--color-warning-light);color:var(--y50)}.badge-neutral{background:var(--g100);color:var(--g600)}.btn{justify-content:center;align-items:center;gap:var(--sp-100);padding:var(--sp-100) var(--sp-200);border-radius:var(--corner-100);cursor:pointer;border:none;font-size:14px;font-weight:600;line-height:1.2;transition:all .15s;display:inline-flex}.btn-primary{background:var(--color-primary);color:var(--g0)}.btn-primary:hover{background:var(--sb600)}.btn-secondary{background:var(--g0);color:var(--g700);border:1px solid var(--color-border)}.btn-secondary:hover{background:var(--g100)}.data-table{border-collapse:collapse;width:100%}.data-table th{padding:var(--sp-200) var(--sp-300);text-align:left;color:var(--g300);background:var(--g100);border-bottom:1px solid var(--color-border-light);font-size:13px;font-weight:500}.data-table td{padding:var(--sp-200) var(--sp-300);color:var(--g700);border-bottom:1px solid var(--color-border-light);font-size:14px}.data-table tr:hover td{background:var(--g50)}.sidebar-user{padding:var(--sp-200) var(--sp-250);border-top:1px solid var(--color-border-light);justify-content:space-between;align-items:center;gap:var(--sp-100);display:flex}.user-name{color:var(--g700);font-size:13px;font-weight:600}.user-logout{color:var(--g300);cursor:pointer;border-radius:var(--corner-50);background:0 0;border:none;padding:2px 8px;font-size:12px;transition:all .15s}.user-logout:hover{color:var(--g600);background:var(--g100)}.operator-overlay{z-index:1000;background:#00000073;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.operator-modal{background:var(--g0);border-radius:var(--corner-300);padding:var(--sp-400);width:360px;max-width:90vw;box-shadow:0 20px 60px #0003}.operator-modal h2{color:var(--g900);margin-bottom:var(--sp-50);font-size:20px;font-weight:700}.operator-desc{color:var(--g300);margin-bottom:var(--sp-300);font-size:14px}.operator-list{gap:var(--sp-100);margin-bottom:var(--sp-300);flex-wrap:wrap;display:flex}.operator-btn{border:1px solid var(--color-border);border-radius:var(--corner-100);background:var(--g0);color:var(--g700);cursor:pointer;padding:8px 20px;font-size:14px;font-weight:500;transition:all .15s}.operator-btn:hover{background:var(--color-primary-light);border-color:var(--color-primary);color:var(--color-primary)}.operator-empty{color:var(--g300);text-align:center;margin-bottom:var(--sp-300);font-size:14px}.operator-add{gap:var(--sp-100);display:flex}.operator-input{border:1px solid var(--color-border);border-radius:var(--corner-100);outline:none;flex:1;padding:8px 12px;font-size:14px;transition:border-color .15s}.operator-input:focus{border-color:var(--color-primary)}.operator-add-btn{background:var(--color-primary);color:var(--g0);border-radius:var(--corner-100);cursor:pointer;border:none;padding:8px 16px;font-size:14px;font-weight:600;transition:background .15s}.operator-add-btn:hover{background:var(--sb600)}.operator-error{margin-top:var(--sp-100);color:var(--negative);font-size:13px}.wf-panel{gap:var(--sp-150);flex-direction:column;display:flex;overflow-x:hidden}.unified-panel{gap:var(--sp-150);padding:var(--sp-200);flex-direction:column;display:flex}.um-metrics{gap:var(--sp-125);grid-template-columns:repeat(4,1fr);display:grid}.um-card{padding:var(--sp-125) var(--sp-100);border-radius:var(--corner-100);flex-direction:column;align-items:center;gap:4px;display:flex}.um-value{font-size:22px;font-weight:700;line-height:1}.um-label{font-size:11px;font-weight:500}.um-processing{background:var(--sb150);color:var(--sb550)}.um-waiting{background:var(--y300);color:var(--y50)}.um-done{background:var(--gr200);color:var(--gr50)}.um-failed{background:var(--r300);color:var(--r50)}.um-actions{gap:var(--sp-100);flex-wrap:wrap;display:flex}.btn{align-items:center;gap:var(--sp-75);padding:var(--sp-75) var(--sp-200);border:1px solid var(--color-border);border-radius:var(--corner-100);background:var(--g0);color:var(--g700);cursor:pointer;font-size:13px;font-weight:500;transition:all .15s;display:inline-flex}.btn:hover:not(:disabled){background:var(--g50);border-color:var(--g200)}.btn:disabled{opacity:.4;cursor:not-allowed}.btn svg{width:14px;height:14px}.btn-primary{background:var(--color-primary);color:#fff;border-color:var(--color-primary)}.btn-primary:hover:not(:disabled){opacity:.88}.btn-success{background:var(--green600,#16a34a);color:#fff;cursor:pointer;border:none;border-radius:6px;padding:6px 14px;font-size:.875rem}.btn-success:disabled{opacity:.5;cursor:default}.btn-refresh{background:var(--g150,#f1f5f9);color:var(--g700,#374151);border:1px solid var(--g300,#d1d5db);cursor:pointer;border-radius:6px;align-items:center;gap:4px;padding:6px 12px;font-size:.875rem;display:inline-flex}.btn-refresh:hover:not(:disabled){background:var(--g200,#e2e8f0)}.btn-refresh:disabled{opacity:.5;cursor:default}.btn-refresh svg{width:14px;height:14px}.btn-cancel-all{padding:var(--sp-75) var(--sp-150);border-radius:var(--corner-100);cursor:pointer;border:1px solid var(--r200);background:var(--g0);color:var(--r50);font-size:13px;font-weight:500;transition:background .12s}.btn-cancel-all:hover:not(:disabled){background:var(--r300)}.btn-cancel-all:disabled{opacity:.45;cursor:not-allowed}.case-search-wrap{position:relative}.case-search-inner{align-items:center;gap:var(--sp-100);display:flex}.case-search-input{width:100%;max-width:420px;padding:var(--sp-100) var(--sp-150);border:1px solid var(--color-border);border-radius:var(--corner-100);background:var(--color-background);color:var(--color-text);outline:none;font-size:14px}.case-search-input:focus{border-color:var(--color-primary)}.case-search-spinner{border:2px solid var(--color-border);border-top-color:var(--color-primary);border-radius:50%;flex-shrink:0;width:14px;height:14px;animation:.7s linear infinite wf-spin}.case-search-dropdown{background:var(--color-background);border:1px solid var(--color-border);border-radius:var(--corner-100);z-index:500;width:420px;max-height:280px;padding:var(--sp-75) 0;margin:0;list-style:none;position:absolute;top:calc(100% + 4px);left:0;overflow-y:auto;box-shadow:0 4px 16px #0000001f}.case-search-item{padding:var(--sp-100) var(--sp-150);cursor:pointer;flex-direction:column;gap:2px;display:flex}.case-search-item:hover{background:var(--color-background-soft)}.csi-name{color:var(--color-heading);font-size:14px;font-weight:600}.csi-meta{color:var(--color-text-secondary);font-size:12px}.unified-table-wrap{overflow-x:auto}.unified-table{border-collapse:collapse;width:100%;font-size:13px}.unified-table th,.unified-table td{border-bottom:1px solid var(--color-border);text-align:left;white-space:nowrap;vertical-align:middle;padding:8px 10px}.unified-table td.td-reason{vertical-align:top}.unified-table th{background:var(--color-background-mute);color:var(--color-text-secondary);z-index:1;font-size:12px;font-weight:600;position:sticky;top:0}.unified-row{background:var(--color-background);transition:background .1s}.unified-row:hover{background:var(--color-background-soft)}.unified-row.work-row-selected td{background:color-mix(in srgb, var(--color-primary-light) 20%, transparent)}.unified-row.work-row-hold td{background:var(--hold-row-bg);color:var(--hold-row-text)}.th-check,.td-check{text-align:center;width:36px;padding:0 8px}.row-checkbox{cursor:pointer;width:15px;height:15px;accent-color:var(--color-primary)}.case-name-cell{flex-direction:column;align-items:flex-start;gap:4px;display:flex}.case-open-btn{color:var(--sb550,#3156a8);font:inherit;cursor:pointer;text-align:left;text-underline-offset:2px;background:0 0;border:0;padding:0;font-weight:600;-webkit-text-decoration:underline #0000;text-decoration:underline #0000;transition:text-decoration-color .12s}.case-open-btn:hover{-webkit-text-decoration-color:var(--sb550,#3156a8);text-decoration-color:var(--sb550,#3156a8)}.status-cell{flex-direction:column;gap:2px;display:flex}.status-badge{white-space:nowrap;border-radius:999px;padding:2px 8px;font-size:11px;font-weight:600;display:inline-block}.status-processing{background:var(--sb550);color:var(--g0)}.status-waiting{background:var(--y200);color:var(--y50)}.status-queue{background:var(--g150);color:var(--g500)}.status-done{background:var(--gr150);color:var(--gr50)}.status-failed{background:var(--r200);color:var(--r50)}.status-cancelled{background:var(--g200);color:var(--g500)}.job-type-dim{color:var(--color-text-muted);font-size:11px}.td-automation-time{white-space:nowrap;vertical-align:middle}.automation-time-cell{flex-direction:column;gap:3px;display:flex}.automation-time-row{align-items:center;gap:4px;display:flex}.automation-time-label{color:var(--color-text-muted);flex-shrink:0;width:20px;font-size:11px}.automation-time-val{color:var(--color-text-secondary);font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:11px}.automation-time-dim{color:var(--color-text-muted);font-size:11px}.type-chip{border-radius:10px;padding:1px 8px;font-size:.75rem;font-weight:600;display:inline-block}.type-gamyeon{background:var(--sb150);color:var(--sb550)}.type-goyong{background:var(--color-success-light);color:var(--color-success)}.th-center,.td-center{text-align:center}.th-sortable{cursor:pointer;-webkit-user-select:none;user-select:none;white-space:nowrap}.th-sortable:hover,.th-sort-active{color:var(--color-primary)}.sort-icon{opacity:.6;margin-left:3px;font-size:11px}.th-sort-active .sort-icon{opacity:1}.dec-badge{white-space:nowrap;border-radius:4px;padding:2px 8px;font-size:.78rem;display:inline-block}.dec-accept{background:var(--color-success-light);color:var(--color-success)}.dec-hold{background:var(--color-warning-light);color:var(--y50)}.dec-no-refund{background:var(--color-danger-light);color:var(--color-danger)}.dec-rework{background:var(--color-primary-light);color:var(--color-primary)}.dec-none{background:var(--g100);color:var(--g500)}.stage-badge{white-space:nowrap;border-radius:4px;padding:2px 8px;font-size:.78rem;display:inline-block}.stage-badge.stage-check{color:#1d4ed8;background:#dbeafe}.stage-badge.stage-finalize{color:#15803d;background:#dcfce7}.td-reason{vertical-align:top;max-width:420px}.reason-text{white-space:pre-wrap;word-break:break-word;color:var(--g700);cursor:default;font-size:12px;line-height:1.45;display:block}.reason-dim{color:var(--g400);font-size:12px}.decision-cell{align-items:center;gap:4px;max-width:180px;display:inline-flex;position:relative}.decision-cell .dec-badge{text-overflow:ellipsis;white-space:nowrap;max-width:148px;overflow:hidden}.btn-edit-decision{cursor:pointer;opacity:.6;background:0 0;border:none;padding:0 2px;font-size:.85rem;line-height:1}.btn-edit-decision:hover{opacity:1}@keyframes wfRowFlash{0%{background-color:#2563eb00}12%{background-color:#2563eb38}to{background-color:#2563eb00}}.unified-row.row-flash{animation:1.1s ease-out wfRowFlash}@keyframes wfDecPop{0%{opacity:.4;transform:scale(.7)}60%{transform:scale(1.08)}to{opacity:1;transform:scale(1)}}.unified-row.row-flash .dec-badge{animation:.35s cubic-bezier(.2,.9,.3,1.2) wfDecPop}.td-result{vertical-align:middle;min-width:140px;max-width:220px}.result-btn{border-radius:var(--corner-75);cursor:pointer;border:1px solid var(--color-border);background:var(--g0);color:var(--g700);white-space:nowrap;padding:3px 10px;font-size:12px;font-weight:500}.result-btn:hover:not(:disabled){background:var(--g100)}.result-btn:disabled{opacity:.38;cursor:not-allowed}.result-btn-cancel{border-color:var(--r200);color:var(--r50);font-weight:700}.result-btn-cancel:hover:not(:disabled){background:var(--r300)}.result-text{color:var(--color-text);cursor:pointer;text-decoration-line:underline;text-decoration-style:solid;-webkit-text-decoration-color:var(--color-border);text-decoration-color:var(--color-border);text-underline-offset:2px;word-break:keep-all;font-size:12px}.result-text:hover{-webkit-text-decoration-color:var(--color-text-secondary);text-decoration-color:var(--color-text-secondary);color:var(--color-heading)}.result-text-error{color:var(--color-danger)}.result-text-dim{color:var(--color-text-muted);font-size:12px}.um-modal-backdrop{z-index:1200;background:#0f172a80;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.um-modal{width:min(560px,92vw);max-height:70vh;padding:var(--sp-250);gap:var(--sp-150);flex-direction:column;display:flex;overflow:hidden}.um-modal-header{align-items:center;gap:var(--sp-150);flex-shrink:0;display:flex}.um-modal-header h3{margin:0;font-size:15px;font-weight:600}.um-modal-sub{color:var(--color-text-secondary);text-overflow:ellipsis;white-space:nowrap;flex:1;font-size:13px;overflow:hidden}.um-modal-close{color:var(--g400);cursor:pointer;padding:var(--sp-50);border-radius:var(--corner-75);background:0 0;border:none;flex-shrink:0;margin-left:auto;font-size:18px;line-height:1}.um-modal-close:hover{background:var(--g100);color:var(--g900)}.um-modal-body{background:var(--color-background-mute);border:1px solid var(--color-border);border-radius:var(--corner-100);padding:var(--sp-150);white-space:pre-wrap;word-break:break-word;color:var(--g800);flex:1;margin:0;font-family:Courier New,Courier,monospace;font-size:12px;line-height:1.6;overflow:auto}.um-modal-body-error{border-color:var(--r200);background:var(--r300);color:var(--r50)}.decision-menu{background:var(--g0);border:1px solid var(--color-border);border-radius:var(--corner-100);flex-direction:column;min-width:100px;display:flex;overflow:hidden;box-shadow:0 4px 12px #0000001f}.decision-menu-floating{z-index:9999;position:fixed}.decision-menu-item{text-align:left;color:var(--g800);cursor:pointer;white-space:nowrap;background:0 0;border:none;padding:7px 14px;font-size:.85rem}.decision-menu-item:hover{background:var(--g100)}.fc-backdrop{z-index:1300;background:#0f172a85;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.fc-dialog{background:var(--color-background-soft);border:1px solid var(--color-warning-light,var(--y200));padding:var(--sp-250);gap:var(--sp-150);border-radius:16px;flex-direction:column;width:min(440px,92vw);display:flex;box-shadow:0 8px 24px 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